Still busy but it should get better

I am still really busy with work and haven't had much time for doing much outside of work such as writing my blog ;-) However, Stu starts today and hopefully that will start making the time I have to spend on support go down a little. Also, Ste who works at the other building and used to help out on websites, is hopefully being drafted in to work with Stu but also to do custom dashboard websites for customers thus leaving me more time to spend writing core products.

I currently hate the BT Broadband Bussiness Technical Support Team. Last weekend my broadband dropped to about 0.25MB instead of being around 3MB and I have now spoken to 7 different people who have all said something different. I must have spent about 3 and a half hours on the phone to them since Wednesday and I don't feel like I've got anywhere. Some of them say there is no problem and others say there is. An engineer is actually coming out on Tuesday to plug his modem and laptop into our line to see it for himself. We'll see what happens!

Right, back to the grind :-(

Listening to: Gomez - Bring It On
Back: Ok